Privacy Policy

Last Updated: April 2026.

Rizzio Casino ("we", "us", "our") operates the website rizzio-casino.org and is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you access or use our services.

This policy has been prepared in accordance with applicable data protection laws in the United Kingdom, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and relevant guidance issued by the Information Commissioner’s Office (ICO).

By using our services, you confirm that you are 18 years or older and agree to the practices described in this Privacy Policy.

1. Who We Are

Rizzio Casino is an online gaming platform offering casino and betting services to users in the United Kingdom. As part of our operations, we act as a data controller responsible for processing your personal data.

If you have any questions about this Privacy Policy or your data, you can contact us at:

Email: [email protected].

2. Legal Basis for Processing

We process your personal data only where we have a lawful basis to do so under UK GDPR. These include:

Performance of a contract: To provide you with gaming services, manage your account, and process payments.
Legal obligation: To comply with UK Gambling Commission (UKGC) requirements, anti-money laundering (AML) laws, and identity verification rules.
Legitimate interests: To improve our services, prevent fraud, and ensure platform security.
Consent: For marketing communications and certain cookies where required.

3. Information We Collect

We collect several types of personal data depending on how you interact with our platform.

3.1 Information You Provide

Full name, date of birth, and contact details.
Residential address in the United Kingdom.
Email address and phone number.
Account login credentials.
Payment information (e.g, card details, e-wallet identifiers).
Identity verification documents (passport, driving licence, proof of address).
Communication with customer support.

3.2 Automatically Collected Data

IP address and device identifiers.
Browser type and version.
Operating system.
Login activity and session data.
Betting behaviour and transaction history (including stakes, wins, and losses).
Location data (to ensure compliance with UK regulations).

3.3 Payment and Financial Data

We support payment methods commonly used in the UK, including:

Visa and.

Apple Pay.
Google Pay.
Bank.

We do not store full payment card details; these are processed securely through licensed payment providers.

4. How We Use Your Data

We use your personal data for the following purposes:

To create and manage your account.
To process deposits and withdrawals in GBP (£).
To verify your identity and age (18+ requirement).
To comply with UKGC licensing conditions and AML regulations.
To detect and prevent fraud, bonus abuse, and suspicious activity.
To provide customer support and respond to enquiries.
To personalise your gaming experience.
To monitor responsible gambling behaviour.
To send service-related communications.
To send marketing messages (where consent is given).

Example: If a punter deposits a tenner via PayPal and places a flutter on a Premier League match, we process the transaction, record the betting activity, and ensure compliance with responsible gambling checks.

5. Responsible Gambling and Player Protection

As a UK-facing operator, we are committed to promoting safe and responsible gambling.

We may process your data to:

Monitor gambling patterns for signs of harmful behaviour.
Apply deposit limits, wagering limits, or cooling-off periods.
Enforce self-exclusion requests via GamStop.
Share relevant data with responsible gambling organisations where required.

We actively support:

GamCare (Helpline: 0808 8020 133).
Self-exclusion.

Where necessary, we may restrict or suspend your account to protect your wellbeing or comply with UKGC requirements.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience.

Types of Cookies We Use:

Essential cookies: Required for website functionality.
Performance cookies: Help us understand how users interact with the site.
Functional cookies: Remember your preferences.
Marketing cookies: Deliver relevant promotions (with consent).

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site performance.

7. Data Sharing and Disclosure

We do not sell your personal data. However, we may share it with trusted third parties where necessary:

Payment processors and financial institutions.
Identity verification providers.
Fraud prevention and AML agencies.
Regulatory authorities such as the UK Gambling Commission.
Responsible gambling organisations (e.g, GamStop).
IT and hosting service providers.

All third parties are required to process your data securely and in accordance with UK GDPR.

8. International Data Transfers

Where your data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place, such as:

UK-approved Standard Contractual Clauses.
Transfers to jurisdictions deemed adequate by UK authorities.

9. Data Retention

We retain your personal data only as long as necessary:

Account data: Retained while your account is active and for a minimum period required by UKGC and AML laws (typically 5 years after account closure).
Transaction data: Stored for regulatory and financial reporting.
Marketing data: Retained until you withdraw consent.

After retention periods expire, data is securely deleted or anonymised.

10. Data Security

We implement robust technical and organisational measures to protect your data, including:

Encryption of sensitive data.
Secure servers and firewalls.
Access controls and authentication procedures.
Regular security audits and monitoring.

While we take all reasonable steps, no system is completely secure. You are responsible for keeping your login credentials confidential.

11. Your Rights Under UK GDPR

As a UK resident, you have the following rights:

Right of access: Request a copy of your personal data.
Right to rectification: Correct inaccurate or incomplete data.
Right to erasure: Request deletion of your data (subject to legal obligations).
Right to restrict processing: Limit how your data is used.
Right to data portability: Receive your data in a structured format.
Right to object: Object to certain types of processing.
Right to withdraw consent: At any time for marketing or optional processing.

To exercise your rights, contact us at [email protected].

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

12. Marketing Communications

We may send promotional offers, including bonuses and campaigns, provided you have opted in.

In line with UKGC expectations:

Bonus terms, including wagering requirements, are clearly stated upfront.
Strict rules apply to prevent bonus abuse.

You can unsubscribe from marketing communications at any time via your account settings or email link.

13. Fraud Prevention and AML Compliance

To maintain a fair and secure platform, we monitor activity for:

Fraudulent transactions.
Multiple account usage.
Bonus abuse.
Suspicious betting patterns.

We may share data with fraud prevention agencies and law enforcement where required.

Failure to comply with our terms or legal requirements may result in account suspension or closure.

14. Children’s Privacy

Our services are strictly intended for individuals aged 18 and over.

We do not knowingly collect data from minors. If we become aware that a person under 18 has registered, we will:

Suspend the account immediately.
Delete associated data where legally permitted.

15. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We recommend reviewing their policies before sharing personal data.

16. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes.

Where significant changes occur, we will notify users via:

Email notifications.
Website announcements.

Your continued use of the platform constitutes acceptance of the updated policy.

17. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Email: [email protected].

By using Rizzio Casino, you acknowledge that you have read, understood, and agreed to this Privacy Policy, and that you meet the legal requirement of being 18+ in the United Kingdom.

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